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CDMX government connects COVID-19 patients with family members by video call

In the Family Care Modules, public servants from different dependencies of the capital government work voluntarily after being trained to provide care to patients and families (Photo: EFE / Sáshenka Gutiérrez)
In the Family Care Modules, public servants from different dependencies of the capital government work voluntarily after being trained to provide care to patients and families (Photo: EFE / Sáshenka Gutiérrez)

The government of Mexico City has contacted, through video calls, 777 people hospitalized by COVID-19 and their families, thanks to the Family Care Modules (MAF).

To make the call, you have a maximum duration of five minutes, it is necessary that the relatives have a mouth covers. The patient and the family are connected by personnel from the modules with a mobile device, and each medical center defines the specific hours and modalities of the link.

The mobile equipment was donated by the companies Retemex and Huawei Technologies Co. According to the government of the capital, the donation was 200 cell phones, 200 SIM cards, and 60 modems for internet connection.

It is the MAFs that also inform relatives about the health status of coronavirus patients that they are kept hospitalized in one of the 11 hospitals designated to treat COVID-19 of the Ministry of Health of Mexico City.

The patient and the family member are connected by module staff with a mobile device, and each medical center defines the specific hours and modalities of the link (Photo: AP Photo / Ariana Cubillos)
The patient and the family member are connected by module staff with a mobile device, and each medical center defines the specific hours and modalities of the link (Photo: AP Photo / Ariana Cubillos)

Until this Saturday, May 23, the Modules reported that information has been provided to 2,300 families of patients with COVID-19 on the state of health, well-being, and progress of the treatment. They serve on average four family members every three hours.

They operate 24 hours a day, seven days a week and they have the necessary protective equipment such as antibacterial gel and face covers, in addition to providing care such as information about hospitals, procedures and procedures in the event of a death, and self-care training on the way home as well as within it to prevent the spread of the virus.

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"On site information is provided on how to care for family members when leaving the hospital, their doubts are resolved and they make video calls with patients who meet the health conditions to receive them. Further, free wireless internet modems are available with a coverage in a radius of 30 meters around for people who need it outside the modules, "the statement said.

In the Family Care Modules Public servants from different agencies work voluntarily of the capital government after being trained to provide care to patients and families.

There are 118,137 negative cases and 31,663 are suspected, out of a total of 215,656 tests carried out to this day in Mexico (Photo: Reuters / Gustavo Graf)
There are 118,137 negative cases and 31,663 are suspected, out of a total of 215,656 tests carried out to this day in Mexico (Photo: Reuters / Gustavo Graf)

This Saturday, May 23 Mexico recorded 7,179 deaths, 65,856 accumulated confirmed cases and 14,253 active infections of COVID-19, reported the General Director of Epidemiology José Luis Alomía Zegarra.

The official also said that there are 118,137 negative cases. and 31,663 are suspect, out of a total of 215,656 tests carried out to this day in Mexico.

Mexico City, Baja California and the State of Mexico continue to head the list of entities with the highest number of infections and deaths from SARS-CoV-2. By contrast, Aguascalientes, Durango, and San Luis Potosí are the three with the lowest number of deaths.

The epidemic curve of accumulated cases and incidents in Mexico as of May 23 (Photo: SSa)
The epidemic curve of accumulated cases and incidents in Mexico as of May 23 (Photo: SSa)

It should be remembered that next Saturday May 30 ends the National Day of Healthy Distance, measure taken by the Mexican government to mitigate the spread of the coronavirus in Mexico. However, the pandemic of this new virus, which emerged in China in December last year, will continue to wreak havoc on the country.

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Given this, the undersecretary of health, Hugo López-Gatell, warned that from June 1 begins a new phase called “new normal”, made up of a series of measures that may or may not be carried out in public spaces.

This past Friday the 22nd, it was the deadliest day of the epidemic in the country with 479 deaths in a 24-hour periodIn addition, 2,960 new infections were registered just eight days after the National Sana Distancia Day is lifted, in which the opening of shops will be gradual according to the corresponding traffic light.

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